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And, if you receive service that goes above and beyond, adding to the recommended gratuity is always appreciated. Be aware that tips for bartenders, poolside servers, and professional services provided in the spa or elsewhere are not included in the daily suggested gratuity and may be charged automatically at the time of service. Unlike the majority of big-ship cruise lines, Norwegian doesn't require tipping or even recommend an amount for it, beyond the 20% automatically added for spa and salon services plus beverage purchases. But, they do point out that they encourage their staff to "go the extra mile" and that their employees are allowed to accept cash gratuities for outstanding service. So, it's up to you, but know that your stateroom attendant, the counselors in the kids' club, and your dining room servers would probably not turn down a tip.
Seabourn
In one chat I asked if there is senior discount the agent responded "sir we would go out of business". Later, I attempted to ask about a price, I was told by an agent "sorry, can't help you. I can't see your screen". A simple no or a simple let me get the itinerary to check it out would of do it.
Newest Reviews
When we spoke with your customer service personal we were told they were unable to tell us what we needed and should read the website. Why doesn’t your worldwide company have any individual who is capable of writing a definitive yes or no? I’m so angry, and disappointed, frustrated,….. You may also have the option of upgrading to "Free at Sea Plus" , which would give you extra specialty dining, extra credit towards excursions, unlimited Wi-Fi, and a premium beverage package. Remember to keep a record of all your communications with Norwegian Cruise Line, including dates, times, and a summary of the conversations or correspondences.
MSC Cruises
We docked at a coal port with swirling winds of coal dust. No terminal, no taxis, no tour operators and, as on most cases where there were issues, no senior NCL staff on hand or available. We were all covered in coal dust.On board queueing became a way of life be it for immigration procedures, customer services, shore excursions or WiFi reinstatement. On board they gave us complaint reference numbers but it seems that for them this was the product. I would recommend never booking with this company ever. Changed itinerary, 7 sea days out of 12 day cruise.
Sadly, the chaos getting off in Cape Town meant that we missed our prepaid transport and lost most of the rest of our day. We have travelled on this ship twice before. We love the ship and the people in the restaurants, bars and other areas were lovely. We recently retired and took our first cruise earlier this year with NCL. We enjoyed cruising and plan on many more.We are currently booked on a Norwegian cruise in January 2024 with a promo that includes free airfare for the second guest. We're senior citizens and live 2 hours from the airport, and they have us departing at 6am.
Expert Review of Norwegian Aqua - Cruise Critic
Expert Review of Norwegian Aqua.
Posted: Thu, 02 Nov 2023 14:27:32 GMT [source]
Recent comments about Norwegian Cruise Line company
Once you have gathered all the required information, you are ready to contact Norwegian Cruise Line and communicate your complaint. In the next step, we will discuss the various methods you can use to reach out to the cruise line. The Special Events Department coordinates group dining, vow renewals, meetings, cocktail parties, group performances, and other onboard functions.
No information was given as to which deck was to be used to exit ship when in port (nor was it announced). All excursions exited through the theater - a real comedy act as it was not coordinated and ONLY one disembarkation exit was used for everyone. One guide was very pleased to announce that he had failed the exam 3 times previously. For the most part, the excursions spent an inordinate amount of time on coach travel opposed to actual sightseeing. Also, the changing of port times at such a late date made a lot of our pre-arrangements impossible. The ONLY places on the ship without some sort of music were the cabin room and the library (which was very small).
About Norwegian Cruise Line sailings
We sailed on her last year at the same time you're considering and there were probably more children than adults! At least it seemed like it with the screaming at the elevators (playing games on the floor in front of them), some running down the halls kicking doors at 2 a.m. And later, and I could go on but won't....
However, Tanzania does not issue visas well in advance of one's arrival in that country. A few days before the ship's departure, Norwegian reversed its course and said we could board the ship w/o visas. When we boarded the ship, the rooms were not yet cleaned and would not be cleaned for hours after our arrival.
Sailing into the cheapest ports, coal depots. No regard to passenger’s convenience nor safety.LCD entertainment. The Cruise Director didn’t imagine passenger requirements for a few sea-day enlightenment lectures on the topic of South Africa. Lazy putting on a last night Elvis film, whilst she entertained her mates in the Aqua restaurant. AwfulThe 3 hour Port Louis embarkation was a total disaster. One woman ended up in a wheelchair, due to the extreme heat.
Knowing I would need a long recovery after having my colon removed I thought a cruise would be perfect. I booked the Joy from Miami to Panama City then PC back to Miami... Good Day, my name is Derrick Baker Latitudes# [protected] an myself and my wife were on the Getaway for the December 21, January 2, 2024 sailing.
Book an NCL excursion and you will have priority for the time of your excursion. Yes, some excursions sell out just like tickets to anything, FCFS. Buffet will be crowded at popular times, restaurants will be at capacity, again just like anywhere else. I been on two of Norwegian ships, the Jade & the Sun. Both ships are past their life and both need to be refurbished or junked.
Maybe you've found a last-minute travel deal to that far-flung destination you've always dreamed of visiting. Since you're interested in Cruise Lines, here are some other reviews you might find interesting. I would have thought that as the cruise leaves on 2nd for 10 nights that most children would have to be back during this period.
